Best burger ???????? it's everything you could want really, I die a little bit from happiness whenever I eat one. Highly recommend if you want a really succulent and meaty, customisable burger ???? the spicy fries are amazing also, it's not often I want to eat all my fries but here I want to eat them allll ????
Probably the best burger I have ever had in my life. The food was served in decent time (it was fun to see it made fresh in front of you). The fries were divine and the free toppings are an added bonus. The cheeseburger I had was a big portion. Overall worth every penny.
Just wanted to write in and say how impressed I was with not only the food, but also the quality of service I received on what was my first visit to Five Guys, at The Bullring in Birmingham !!! Just had two days travelling back and forth from London, and after an experience to forget in my first hotel which resulted in me walking out to find another at 10.00 p.m last night, I eventually went out to find food about 10.30 p.m Whilst quite expensive , I’ve been told many a time how good Five Guys are and as the store was still open, I decided to give it a go. Once inside there were no other customers in , and Jay, who was busy cleaning, took time to explain how the ordering worked, and that I could have as many toppings as I liked on my burger . Harrison was cooking or preparing food behind him, and overhearing the conversation made his own suggestions and had some banter ! Having made my mind up I went to pay , and realised I’d left my wallet at the hotel 5 minutes down the road ! Despite the time it wasn’t an issue , and I dashed off to return shortly afterwards. Arriving back at the counter they could see how exhausted I was, but they obviously trusted I would be back, as my food was virtually ready ! Unsure which sauce to have on the burger , they puy the hot sauce in a separate pot, in the event I wanted to give it a go, without it potentially ruining my meal, if not to my taste !! The burger itself was made in front of me, and was amazing ! All the ingredients were fresh, care had been taken to prepare it for me, and the Cajun chips , which they kindly switched to a regular size , were fabulous !! The level of service was exemplary, and despite it being 10 minutes to closing, no-one rushed me, but instead Harrison who was now sweeping the restaurant asked on a couple of occasions if everything was ok , before Jay did likewise ! Great food, and wonderful staff made for a brilliant first impression !!!! Customer service is crucial these days and both Jay and Harrison have it in abundance ! Hopefully I will be back !!
So I ordered a bacon cheese burger with cajun fries and a refill drink. I asked for bbq sauce in mine but it seemed like there was none. It was peak time on a Saturday so seating was limited and service time was long. The refill drinks choice was good but the cup was going soft after about 15 mins. The only consolation was that they put some extra fries in the bag. For the price 5 guys should be the pinnacle of burgers yet I feel I would've been better off finding a burger King for a quarter of the price. Overrated burgers not worth the mortgage payment you need to buy one. I was given my eat in meal in a bag, no tray, and the table I eventually had the remains of the last diners.
